Privacy Policy
How Chef Eyad collects, uses and protects your personal information.
Last updated: 29 August 2026
What we collect
Reservation details: your name, phone number, email address, party size, date and time, and any special request you send us.
Enquiry details: the information you submit through the franchise, catering and events forms, including company, budget range and market interest.
Newsletter details: your name, email address and preferred restaurant.
Usage data: anonymous page and interaction events such as which restaurant pages are viewed and which directions or ordering links are clicked. These are only recorded once you accept analytics cookies.
How we use it
To confirm and manage your reservation with the restaurant you selected.
To respond to franchise, catering, events and press enquiries.
To send you brand news if you subscribed, and only until you unsubscribe.
To improve the website, our menus and the way we plan new openings.
Who can see it
Reservation and branch enquiry data is visible only to the team responsible for that restaurant or country.
Franchise data is visible only to the global franchise team.
We do not sell personal data and we do not share it with advertisers.
How long we keep it
Reservations are kept for 24 months for operational and service history purposes.
Franchise and catering enquiries are kept for as long as the commercial conversation is active, and for 36 months afterwards.
Newsletter records are kept until you unsubscribe.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it.
You can withdraw analytics consent at any time from the cookie policy page.
To make a request, contact us through the contact page and we will respond within 30 days.